If a Roto-Molded product ever fails, we offer a full lifetime warranty against defects in materials and workmanship. If there is a defect in our workmanship, Philly Case will repair or replace any part/product found to be defective. If there is any damage due to an accident, improper use, negligence, or normal wear and tear, where Philly Case is not at fault, your product will be repaired for a small fee.
Should a panel case’s wheel or strap fail or get lost, we have designed replacement parts to be fixed in the field that can be supplied to you at a nominal fee.
For replacement parts and warranty services, please contact Philly Case for assistance.